Jilivoe Terms & Conditions — Your Rights and Responsibilities

These Terms & Conditions ("Terms and Conditions") jilivoe ("We", "Platform") and its users ("Member", "You") and constitutes a legally binding agreement. These terms apply automatically whenever you use the jilivoe website, mobile app, or any of our services.

Jilivoe is an internationally licensed online Sports Betting platform. We are committed to providing a safe, transparent, and enjoyable experience for our members in Bangladesh. These terms and conditions reflect that commitment.

• These terms and conditions were last updated: January 2026
• Jilivoe reserves the right to update these terms and conditions at any time
• Members will be notified of any changes via email or SMS
• Continued use of the platform after any changes constitutes acceptance of the updated terms

To place bets on jilivoe, you first need to create a personal account. Registration is completely free and takes just a few minutes.

What you need to register

• Full legal name (as per National ID)
• Valid Bangladeshi mobile number
• Active email address
• Date of birth (must be 18 years of age or older)
• A strong password

KYC Verification

Jilivoe follows a KYC (Know Your Customer) verification process to prevent fraud and ensure security. The following documents may be required before your first withdrawal or once a certain transaction threshold is reached:

• Copy of National ID (NID) or Passport
• Selfie photo
• Proof of payment method (if required)

Jilivoe is a responsible platform. We take the protection of minors extremely seriously.

In addition, the following individuals are not eligible to use jilivoe:

• Residents of countries where online betting is prohibited by law
• Jilivoe employees and their immediate family members
• Individuals previously banned by jilivoe

Jilivoe supports easy deposits and withdrawals through Bangladesh's most popular mobile banking methods.

Key Withdrawal Conditions

• Withdrawals will only be processed to the same payment method used for the deposit
• Withdrawals may be put on hold if KYC verification has not been completed
• Wagering requirements must be met before bonus funds can be withdrawn
• Maximum daily withdrawal limit is ৳1,00,000 (separate limits apply for VIP members)
• Jilivoe reserves the right to temporarily suspend withdrawals on suspicious transactions pending verification

The following rules apply at all times when placing bets on jilivoe.

Bet Acceptance & Cancellation

• Bets once submitted generally cannot be changed or cancelled
• If a bet is submitted at an incorrect odds due to a technical error, jilivoe reserves the right to void that bet
• If an event is cancelled, the original stake will be refunded
• If a match ends before the scheduled time, jilivoe's decision is final

Live Betting

Odds in Live Betting change rapidly. If the odds shift at the moment you submit your bet, jilivoe may ask you to confirm before proceeding. jilivoe is not responsible for any issues caused by internet disruptions during Live Betting.

Maximum Payout Limit

The maximum payout from a single bet varies by sport and event. The standard limit is ৳5,00,000 per bet. This limit may differ for special events.

Jilivoe regularly offers a variety of bonuses and promotions. Each offer comes with its own terms that must be followed.

General Bonus Terms

• Wagering: Bonus funds must be wagered a set number of times before withdrawal (typically 8x–15x)
• Duration: Every bonus has an expiry date. Unused bonuses will be forfeited once they expire
• Minimum Odds: Only bets with odds of 1.5 or higher are typically counted toward bonus wagering
• Simultaneous use: Only one bonus offer can be active at a time

Bonus Abuse

If jilivoe finds evidence of bonus abuse or any form of manipulation, the relevant bonus and winnings will be forfeited and the account may be suspended.

The following activities are strictly prohibited on jilivoe. Violations may result in account closure and potential legal action.

• Creating or operating multiple accounts
• Registering with a false identity or fake information
• Exploiting the bonus system for dishonest gain (Bonus Abuse)
• Attempting to hack or manipulate the betting system
• Using another member's account
• Money laundering or use of funds from illegal sources
• Betting using match fixing or insider information
• Threatening or harassing jilivoe staff

Jilivoe reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of Terms
• If KYC verification is not completed
• If evidence of suspicious transactions or fraud is found
• At the direction of a regulatory authority

You also, on your own behalf Responsible Play You can request a temporary or permanent account closure from the page. Any legitimate funds remaining in your account will be returned to you.

Jilivoe is fully transparent about how your personal information is collected and used. Your data is never sold to third parties.

We protect your data using SSL encryption, two-factor authentication, and regular security audits. For more details, visit our Privacy Policy Read.

Jilivoe believes betting is for entertainment — not addiction. We genuinely care about the wellbeing of our members.

• Option to set deposit limits
• Setting Daily or Weekly Betting Limits
• Temporary account pause (Cool-off)
• Self-exclusion (Self-exclusion) Benefits

For more details Responsible Play Visit the page.

For any disputes or complaints, please contact jilivoe's support team first. We typically aim to resolve issues within 24–48 hours.

• Instant support available via live chat
• Detailed complaints can be submitted via email
• If you are unsatisfied with jilivoe's decision, you may appeal to the licensing authority

Jilivoe's decision in any dispute shall be considered final, unless overruled by a higher authority.

Jilivoe reserves the right to modify, add to, or remove any part of these terms at any time. In the event of changes:

• 7 days' notice will be given before any significant changes take effect
• Notices will be sent via SMS, email, or platform notification
• Continued use of the platform after any changes will be taken as acceptance of the updated terms

The most current version of these terms will always be available on this page. We recommend checking back regularly.